Shipping policy

Order Processing

All orders are carefully processed and prepared for shipment within 2–5 business days after payment confirmation. We take care to ensure your products are packaged securely for safe delivery.

Shipping Time

Delivery times may vary depending on your location. While many orders arrive within 2–4 weeks, please allow up to 30 days for delivery in some cases due to international shipping, customs processing, or high seasonal demand.

We appreciate your patience and assure you that every order is tracked and handled with care to reach you safely.

Shipping Costs

We are pleased to offer free shipping on all orders. There are no additional shipping charges, regardless of your location.

Tracking Your Order

Once your order is shipped, you will receive a confirmation email with tracking information so you can follow your package until it arrives.

Lost or Delayed Packages

In rare cases, deliveries may be delayed or lost. If your package does not arrive within the expected timeframe, please contact us at:
info@primwellbeauty.com
We will work with the shipping carrier to locate your package or provide a suitable resolution.